![]() Tell them that you can't log into third party websites like HBOGO and that they need to "merge your two accounts". ![]() Look further down to page 2 or 3 of your bill and you will see a separate DirecTV account number. NOTE: have your two account numbers in hand! I thought I only had the one - the one that shows on the front of my combined bill - but that's just the ATT account number. For more information on streaming via Chromecast, please visit the Google's Casting help article. You can now cast any SHOWTIME content directly to your TV. When you're connected, the Cast button will turn blue on your web browser and will be highlighted on your mobile app. took about 30 minutes but FINALLY!! The rep even waited on the line while I logged into the and websites to make sure I got in! The number is 87 and it gets you right to them, no navigating through menus, etc. In the top right corner, touch the Cast button. he couldn't do it himself, but gave me the direct number to what he called the "Web Sync Department" - they are apparently actually called the "Digital Access Center" - and these folks helped me out. When I told him this was the 6th time I called in and he was the first to not think I'm crazy, he said that he didn't know why that was, it's been a known issue for about 4 months (yes, that's about when it began!) and that all tech reps should be informed about it. ![]() Imagine my shock when the tech rep said he knew exactly what I was talking about, that it was because I had two accounts (ATT for my Uverse Internet and DirecTV for my tv service) and that the accounts needed to be merged. So, I got brave and decided to call DirecTV tech support yet again for the issue of not being able to log into HBOGO, Showtime Anytime, TNTdrama, etc., always getting the "Account not active" error when using my DirecTV/ATT login credentials.
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